Do you have a phone number?
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At Hot Edition we are committed to offering Sex Toys at the very best prices. In order to do this we must keep our operational costs at a minimum and so we only employ the most necessary staff to run the website efficiently. We do have a telephone number that you can call to speak to someone but as it is not always manned, please do leave a voicemail message and we will call you back as soon as we can.
Please call: 0845 459 0071
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Do you sell the famous Rabbit Vibrator?
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Yes we do! We sell a number of different 'rabbit' vibrators.
You can see all of them if you type in 'rabbit' into our Keyword Search box at the top of the page or by clicking this link: rabbit vibrator. Alternatively visit our Vibrator category to see all our vibrating sex toy products including all varieties of rabbit-style vibes.
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Does Hot Edition belong to a trade association?
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Hot Edition is a member of AITA, the Adult Industry Trade Association. Their Mission Statement is as follows:
"AITA provides a service to companies in the adult trades and services industry by helping to establish a favourable operating environment, providing a forum for discussion on topical issues, by providing information to assist them in their business and by helping to raise standards."
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If you would like further information or to confirm our membership credentials please follow this link: www.aita.co.uk |
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How do I get further information about a product?
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We try to add as much information as possible in the 'more details' section of each product.
However if you would like to know more, please do not hesitate to contact us and we will respond to your questions usually within a few hours.
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How long before I get my purchase?
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We aim to process all purchases on the same day as the funds clear.
Normal delivery is 1-2 working days.
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What are your delivery costs?
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We offer two delivery options as follows:
 Royal Mail Recorded Delivery: £2.95
Usually delivered within 1-3 working days
 Royal Mail Special Delivery - next day: £5.95
Guaranteed to arrive Next Day, Monday to Saturday providing your order is received before 12pm Monday to Friday
For full details of our delivery options, please review our Shipping Page.
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What countries do you supply to?
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Hot Edition currently supplies to the United Kingdom only.
For more information please refer to our Shipping Policy.
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What is Hardcore TV?
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Hardcore Movies are now available from Juicy TV.
You can enjoy over 20 channels of Triple XXX for less than £20 per month. It works on any TV and there are no long term contracts. Just click on the banner below for more information:
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What payment methods does Hot Edition accept?
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We accept most major credit cards and debit cards such as Visa, Mastercard, Maestro & Solo.
We do not however accept American Express, JCB or Diners currently. Sorry but we are also not accepting cheques at this time.
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Why do I need to register before I purchase?
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We need you to Register for a New Account so that we can confirm your email address to send a confirmation of your order and any updates to your order.
Further we ask you to confirm your Date of Birth to ensure you are over 18. We ask for your Address at this point too to confirm where your purchase will be sent. Once you are registered it will also make future purchases much quicker after you login with your username and password.
If you are concerned about how we use this data, please be reassured that we only use your personal information to deal with your orders and send you information should you agree to receive it. Please refer to our Privacy Policy for further detail.
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Why do you need my phone number when I order?
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We do require a contact telephone number from our customers at the point of purchase.
This is so that we can get in touch with you in the unlikely event that something goes wrong with your order. This is the only reason that we would call you.
Please refer to our Privacy Policy if you are concerned about your private data.
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